Privacy policy

Welcome to Ticket Rakhi. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or use our website.

By accessing or using www.ticketrakhi.store, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Information
  • Payment Confirmation Details
  • IP Address
  • Device Information
  • Browser Type
  • Cookies and Usage Data

We only collect information necessary to provide our services and improve your experience.

2. How We Use Your Information

Your information may be used to:

  • Process ticket bookings
  • Verify payments
  • Deliver booking confirmations
  • Respond to customer support requests
  • Improve website performance
  • Detect and prevent fraud or unauthorized activities
  • Comply with applicable legal obligations
  • Send important service-related notifications

We do not use your personal information for unlawful purposes.

3. Payment Security

All online payments are processed through secure third-party payment providers.

Ticket Rakhi does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance your browsing experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

  • With trusted payment service providers
  • With service providers necessary to operate our website
  • When required by applicable law or legal process
  • To protect our legal rights and prevent fraud

6. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we take reasonable steps to safeguard your data, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Maintain transaction records
  • Resolve disputes
  • Comply with legal and regulatory obligations

When no longer required, personal information is securely deleted or anonymized.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways or analytics providers.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before sharing your information.

9. Children's Privacy

Our services are not intended for individuals below the minimum legal age permitted to participate under applicable laws.

We do not knowingly collect personal information from children.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data where legally permitted
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

11. Changes to This Privacy Policy

Ticket Rakhi reserves the right to update this Privacy Policy at any time.

Any changes will become effective immediately upon being published on this page. Continued use of our website constitutes acceptance of the revised Privacy Policy.